Customer Satisfaction Survey

1. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

2. How well do our products/services meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not well at all

3. How would you rate the quality of our products/services?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

4. How would you rate the value for the money of our products/services?

Excellent

Above average

Average

Below average

Poor

5. How responsive have we been to your questions or concerns about our products/services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

6. How likely are you to purchase any of our products/services again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

7. Do you have any other comments, questions, or concerns?